Effective Date & Last Updated: October 9, 2026
At DeepGya Technologies, we dedicate significant time, resources, and engineering effort the moment a project is initiated. Therefore, once an order is confirmed and development/service has commenced, no refunds will be issued under any circumstances for change of mind or change in project scope.
We stand by the quality of our code and digital products. If you encounter bugs, performance issues, or functional failures that originate strictly from our side (e.g., faulty code written by DeepGya, server misconfigurations on our end), we take full responsibility.
In the extremely rare event that an issue originates from our end and our technical team is entirely unable to solve or fix the problem, a partial or full refund will be initiated.
Please note that this does not apply to issues caused by third-party APIs, external server outages (e.g., AWS/Google downtime), or client-side modifications.
If you wish to cancel an ongoing retainer, maintenance contract, or subscription, you must provide written notice as outlined in your specific Master Service Agreement (MSA). Cancellations will prevent future billing, but past payments remain non-refundable.
For any disputes, billing inquiries, or to report an unresolved technical issue, please contact our support team:
